Technician ETA Updates
Keep homeowners informed when a technician's expected arrival time changes with useful ETA notifications through Libwana.Net.
How It Works With Libwana.Net
Once the dispatcher confirms the revised arrival window, send an individual SMS through your CRM workflow or the Libwana.Net SMS API.
Include the company name, updated arrival window, and callback number so the customer can quickly understand and respond to the update.
Why This Helps:
Keep communication organized, targeted, and easier to manage without sending the same message manually one contact at a time.
Keep communication organized, targeted, and easier to manage without sending the same message manually one contact at a time.
Example Message
Hill Country HVAC: Your technician is now expected between 2:30 and 3 PM today. Questions? Call 512-555-0102.
Before Sending
Important
Libwana.Net does not calculate live vehicle location or technician travel time. Dispatch or another external system should verify the ETA before the message is sent.
Keep Customers Updated in the Field
Use Libwana.Net to send clear service-arrival updates from your existing workflow.
