TERMS AND CONDITIONS

Terms and Conditions: Your Commitment to Responsible Usage

At Libwana.net, we are committed to delivering reliable email and SMS communication services through our available pricing plans. By registering, subscribing, purchasing a plan, or using our platform, you agree to comply with the following Terms and Conditions.

Service Usage: Legitimate Business Purposes Only

Our services are intended only for lawful and legitimate business communication.

By using Libwana.net, you agree that you will not use the platform for:

Spam or unsolicited bulk messaging

Fraudulent, deceptive, or misleading communication

Illegal activities

Harassment, threats, or abusive content

Phishing, malware, or harmful links

Messages that violate privacy, marketing, telecommunications, or consumer-protection laws

Users must obtain all required permissions and consent before sending emails or SMS messages to recipients.

We reserve the right to suspend or terminate accounts that violate these conditions.

User Consent and Compliance

You are responsible for ensuring that every recipient has provided valid consent to receive communications from you where required by applicable law.

You must comply with all relevant laws and regulations, including applicable anti-spam, privacy, telecommunications, marketing, and data-protection requirements.

You must also provide recipients with a clear and functional way to unsubscribe or opt out of future communications.

Account Responsibility

You are responsible for maintaining the confidentiality and security of your account credentials.

All activities performed through your account will be considered authorized by you unless you notify us promptly of unauthorized access.

You agree to:

Keep your login credentials confidential

Use a strong and secure password

Avoid sharing account access with unauthorized persons

Notify Libwana.net immediately if you suspect unauthorized access

Keep your account information accurate and updated

Libwana.net is not responsible for losses caused by your failure to secure your account credentials.

Billing and Payment

Subscription plans may be billed monthly, annually, or according to the billing period selected during purchase.

Unless otherwise stated:

Payments must be made in advance

Subscription fees are due before service access is activated or renewed

Failure to pay may result in suspension, restriction, or termination

Applicable taxes, payment processing fees, or additional usage charges may be added

Pricing may be updated with reasonable notice

Users are responsible for maintaining accurate billing and payment information.

Refunds and Cancellations

Subscription fees may be non-refundable once a plan has been activated or usage has begun, except where required by applicable law or where otherwise stated in a specific refund policy.

Users may request cancellation before the next billing cycle to prevent future renewal charges.

Cancellation does not automatically entitle the user to a refund for the remaining subscription period.

Usage Limits and Fair Usage Policy

Each plan may include specific limits, such as:

Number of emails

Number of SMS messages

Number of contacts

Number of users

Storage capacity

API usage

Sending speed

Available features

You are responsible for monitoring your usage and remaining within the limits of your selected plan.

Exceeding plan limits may result in:

Additional charges

Temporary restrictions

Reduced sending capacity

Requirement to upgrade the plan

Suspension of certain services

Attempts to bypass usage restrictions are prohibited.

Email and SMS Delivery

Libwana.net works to provide reliable delivery; however, successful delivery cannot be guaranteed.

Delivery may be affected by factors outside our control, including:

Invalid recipient information

Carrier restrictions

Email provider filtering

Spam filters

Recipient device settings

Network failures

Sender reputation

Regulatory restrictions

Third-party gateway availability

A message marked as sent or delivered by the platform does not guarantee that the recipient has opened, viewed, or responded to it.

Prohibited Content

Users must not send content involving:

Fraud or scams

Phishing or identity theft

Illegal products or services

Hate speech or discriminatory content

Threats, harassment, or abuse

Malware, viruses, or harmful files

Misleading financial claims

Unauthorized political, marketing, or promotional messages

Content that infringes copyrights, trademarks, or other rights

We may review, restrict, or remove content when necessary to protect users, comply with law, or prevent abuse.

Third-Party Services

The platform may depend on third-party providers, including:

Email gateways

SMS gateways

Hosting providers

Payment processors

Analytics services

Cloud infrastructure

Telecommunications carriers

Libwana.net is not responsible for outages, restrictions, delays, policy changes, or failures caused by third-party providers.

Your use of certain services may also be subject to the terms and policies of those providers.

Intellectual Property

All intellectual property associated with Libwana.net, including the platform, software, design, branding, logos, trademarks, written content, databases, and proprietary features, belongs to Libwana.net or its licensors.

You may not copy, reproduce, modify, reverse engineer, distribute, sell, sublicense, or commercially exploit any part of the platform without prior written permission.

Account Suspension and Termination

Libwana.net may suspend, restrict, or terminate an account if:

These Terms and Conditions are violated

Payment remains overdue

The account is used for spam or abuse

Fraudulent activity is suspected

The account creates legal, security, or reputational risk

Required consent or recipient authorization cannot be demonstrated

Continued service would violate applicable law or third-party policies

Users may also request account cancellation through the available support channels.

Upon termination:

Access to the platform may stop immediately

Outstanding fees remain payable

Some data may be deleted after the applicable retention period

Certain records may be retained where required by law

Data and User Content

You retain responsibility for contact lists, message content, uploaded files, campaigns, and other information added to your account.

You confirm that you have the legal right to collect, upload, use, and process this information.

You must not upload purchased, scraped, stolen, or unlawfully obtained contact lists.

Service Availability

Libwana.net aims to provide stable and reliable services, but we do not guarantee uninterrupted or error-free availability.

Services may be temporarily unavailable because of:

Maintenance

Updates

Security incidents

Server issues

Network outages

Third-party failures

Legal or regulatory action

Events beyond reasonable control

Limitation of Liability

To the maximum extent permitted by law, Libwana.net will not be liable for direct, indirect, incidental, special, consequential, or business-related losses resulting from:

Use or inability to use the platform

Failed or delayed message delivery

Account suspension

Data loss

Third-party service interruption

Unauthorized account access

Recipient complaints

Regulatory action caused by user conduct

Loss of profits, opportunities, or business reputation

Users are responsible for maintaining backups of important data.

Indemnification

You agree to indemnify and hold harmless Libwana.net, its owners, employees, partners, contractors, and service providers from claims, losses, penalties, damages, or expenses arising from:

Your use of the platform

Your messages or campaigns

Violation of these Terms

Violation of applicable laws

Recipient complaints

Intellectual property infringement

Unauthorized use of personal data

Changes to These Terms

Libwana.net may update these Terms and Conditions to reflect changes in services, pricing, laws, technology, or business practices.

Updated terms will be published on the website with a revised effective date.

Continued use of the platform after an update means that you accept the revised terms.

Governing Law

These Terms and Conditions will be governed by the applicable laws of the jurisdiction in which Libwana.net operates, unless mandatory local laws require otherwise.

Any dispute should first be addressed through good-faith communication with our support team.

Contact Information

For questions about these Terms and Conditions, billing, account usage, or service policies, please contact us through the official contact details available on:

Website: https://libwana.net

By registering for, purchasing, or using Libwana.net, you confirm that you have read, understood, and agreed to these Terms and Conditions.